Order & Delivery
We currently ship to the 50 United States, Washington, DC including internationally. We designed our shipping options to be simple, affordable, and free with minimum purchase! We currently offer USPS, DHL, UPS, and FedEx as preferred carriers, and restrict delivery to the United States for PO.
Alaska, Hawaii, & PO Boxes
Non-oversized shipments with Alaska, Hawaii, and Puerto Rico destinations incur the standard ground shipping charge but ship via U.S. Postal Service.
Changes to orders cannot be made after 12:30 pm EST on business days, as packages, may already be en route to their destination(s).
This product is delivered curbside to all commercial and residential addresses. Customers must make arrangements to be onsite for inspection and are responsible for bringing items into their commercial or residence. Please note any visible damage to the packaging with the carrier prior to signing for the items. If there is visible damage to the furniture itself, refuse delivery and contact us at firstname.lastname@example.org as soon as possible.
Returns and Special Order Items
In the event that you need to return furniture or special order items, you will be responsible for all shipping costs. This includes the cost to return the item to us, as well as the cost of shipping the item to you.
Once the packets item has been shipped from the ATA INTL, CORP even if you have not received it, you will be responsible for round-trip freight costs should you decide to refuse delivery.
We do our best to provide accurate lead times for furniture and special order items. Shipping time frames reflected in product descriptions are based on estimates from our suppliers. In the event of a shipping delay, ATA INTL CORP will notify you promptly. However, we cannot be held responsible for shipping delays beyond estimated delivery times.
Order History & Tracking
You can browse your order history and track the status of your orders. Tracking is real-time and will show information provided by the carrier "USPS, DHL, UPS, and FedEx".